Privacy Policy

Effective Date: 12 August 2024

Schulber Rides (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users, especially the children and families we serve. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our services, including our website, mobile application, and transportation services.

1. Information We Collect

1.1 Personal Information

• Parent/Guardian Information: We collect the name, contact information (email address, phone number), payment details, and any other necessary information from parents or guardians who register for our services.
• Child Information: We collect the name, age, and relevant health or safety information (such as allergies or special needs) of the child being transported. This information is collected solely to ensure safe and efficient service.

1.2 Device Information

• We may collect information about the devices you use to access our services, including IP addresses, browser type, and operating system.

1.3 Location Information

• We collect real-time location data from our drivers and passengers during the ride to ensure safety, provide accurate pick-up/drop-off services, and improve our route efficiency.

2. How We Use Information

2.1 To Provide Services

• We use the information collected to facilitate and manage transportation services, ensure the safety of children, and communicate with parents/guardians.

2.2 For Communication

• We may use your contact information to send important updates, notifications, and respond to customer service inquiries.

2.3 For Safety and Security

• We use location data and other relevant information to monitor rides, ensure the safety of our passengers, and prevent fraudulent or unauthorized activities.

2.4 For Legal Compliance

• We may use or disclose your information as required by applicable laws, regulations, or legal processes.

3. Information Sharing

3.1 With Drivers

• We share necessary information with our drivers, including the child’s name, age, pick-up/drop-off locations, and any special instructions to ensure safe and personalized service.

3.2 With Third-Party Service Providers

• We may share information with third-party service providers who assist us in delivering our services, such as payment processors and customer support.

3.3 For Legal Reasons

• We may share information if required by law or in response to legal requests, such as court orders or subpoenas.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Update

• Parents/guardians have the right to access and update their personal information and the information of the children under their care at any time through their account settings or by contacting us.

5.2 Data Deletion

• You may request the deletion of your account and associated personal information by contacting us. Please note that certain information may be retained for legal or operational purposes.

6. Children’s Privacy

We do not collect personal information directly from children under the age of 13. All information related to children must be provided by a parent or guardian. If we become aware that we have inadvertently collected personal information from a child without proper parental consent, we will take steps to delete such information as soon as possible.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website or mobile app. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Schulber Rides
[Address]
[Phone Number]
[Email Address]